Terms
Terms & Conditions
Last Updated: 9.10.2025
1. Introduction
Welcome to usapalm.com (the “Site”), operated by USA PALM, LLC (“we,” “us,” “our”). By accessing or using this Site, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our Site.
2. Eligibility & Acceptance of Terms
By using this Site, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You also confirm that you have the capacity to enter into a legally binding agreement.
3. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.
4. Account Responsibilities
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account and devices.
- Accepting responsibility for all activities under your account.
If you suspect unauthorized access, notify us immediately at support@usapalm.com.
5. Intellectual Property Rights
All content on this Site—including text, graphics, logos, images, product designs, and software—is the property of USA PALM or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.
6. Prohibited Activities
You agree not to:
- Use the Site for unlawful purposes.
- Transmit harmful code, viruses, or malware.
- Attempt to gain unauthorized access to any part of the Site.
- Impersonate another person or misrepresent your affiliation.
- Use automated means (bots, crawlers, etc.) to access the Site.
7. Product & Service Information
We make every effort to display accurate product information. However, we do not guarantee that product descriptions, colors, pricing, or availability are error-free. We reserve the right to correct errors and cancel orders if necessary.
8. Orders, Pricing & Payment
All prices are in U.S. dollars and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including suspected fraud. Payment must be received in full before shipping.
9. Shipping, Returns & Refunds
Shipping and return policies are outlined on our [Shipping & Returns Policy] page. By placing an order, you agree to these policies.
10. SMS & Email Marketing
By providing your phone number or email, you consent to receive marketing messages from us, including via SMS and email, in accordance with our Privacy Policy and applicable laws (TCPA, CAN-SPAM).
- Message frequency varies.
- Standard message/data rates may apply.
- To opt out of SMS: reply “STOP.” For help: reply “HELP” or email support@usapalm.com.
- To opt out of email marketing: click “Unsubscribe” in any marketing email.
Consent is not a condition of purchase.
11. Mobile Messaging Terms
The USA PALM mobile message service (the “Service”) is operated by USA PALM (“we,” “us”). Your use of the Service constitutes your agreement to these Mobile Terms. We may modify or cancel the Service or its features without notice, and your continued use constitutes acceptance of changes.
By consenting to USA PALM’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of USA PALM through your wireless provider to the mobile number you provided, even if it is registered on a state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.
Message types include:
- Service-related: updates, alerts, account or order information.
- Promotional: offers, specials, cart reminders, and marketing messages.
Participation is voluntary, and consent is not required to make a purchase. Message frequency varies. Standard message/data rates may apply.
Opt-out: Text “STOP” to +1 (866) 940-9205 or use the unsubscribe link (if available). You will receive a one-time opt-out confirmation message. To cancel other USA PALM mobile programs, you must opt out separately.
Help: Text “HELP” to +1 (866) 940-9205 or email support@usapalm.com.
We may change any short code or phone number used for the Service. Messages sent to outdated numbers may not be received. Wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number and update it as needed.
To the extent permitted by law, we are not liable for failed, delayed, or misdirected delivery of messages or any errors therein. For more information about how we collect and use your personal information, see our Privacy Policy.
12. Disclaimer of Warranties
The Site, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or secure.
13. Limitation of Liability
To the fullest extent permitted by law, USA PALM shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or products.
14. Indemnification
You agree to indemnify and hold harmless USA PALM, its affiliates, officers, employees, and agents from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Site.
15. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
16. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the courts located in Collin County, Texas.
17. Termination
We reserve the right to suspend or terminate your access to the Site without notice for violations of these Terms.
18. Entire Agreement
These Terms, along with our Privacy Policy and any other posted policies, constitute the entire agreement between you and USA PALM.
19. Contact Information
Email: support@usapalm.com