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Frequently asked questions
How do I choose my size?
Open the . A few quick questions size every piece in this look at once. You can also check our size charts.
What if my size or color is sold out?
Sold-out sizes and colors are crossed out. Restocks vary, so check back soon or email support@usapalm.com to ask about availability.
How much is shipping, and how fast is it?
Every order ships from Texas, usually the same day. U.S. orders arrive in 2 to 5 business days by USPS.
Shipping is free on U.S. orders of $50 or more. Under $50, the cost is based on weight and destination.
We ship worldwide. U.S. orders ship with USPS and international orders with DHL. You get a tracking email once your order ships, and pieces from one order may arrive in separate packages.
Can I exchange or return my order?
Yes. Return unworn, unwashed pieces within 14 days of delivery, or exchange them within 30 days. They need their original packaging with the tags attached. One exchange per order, and original shipping is not refunded.
How do I care for my pieces?
For best results, hand wash cold with a mild detergent for the first few washes. After that, wash cold with like colors.
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